We may collect the following types of information:

• Personal Information: This includes your name, address, phone number, email address, and payment details when you make a purchase or book a service.

• Pet Information: Details about your pet, including name, breed, age, medical history, and any other relevant health information.

• Usage Information: Data about how you interact with our website, such as your IP address, browser type, and browsing behavior.

We use your information for the following purposes:

• Providing Services: To book appointments, process payments, and communicate with you about your pet’s care.

• Improving Our Services: To understand how customers use our website and services, allowing us to improve user experience and service offerings.

• Marketing and Promotions: With your consent, to send you information about special offers, new services, and updates from Kolkata Veterinary Diagnostic Laboratory.

• Legal Compliance: To comply with applicable laws, regulations, and legal requests.

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• Service Providers: We may share information with trusted third parties who assist us in operating our website, conducting our business, or providing services to you, as long as those parties agree to keep this information confidential.

• Legal Requirements: We may disclose your information when required by law or to protect our rights, safety, or property, and that of our customers and others.

We implement a variety of security measures to protect your personal information. This includes the use of secure servers and encryption technology to protect sensitive information transmitted online. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small files that a site or its service provider transfers to your device’s hard drive through your web browser, enabling the site’s systems to recognize your browser and capture and remember certain information. You can choose to disable cookies through your browser settings, but this may affect your ability to use some features of our website.

You have the right to access, correct, or delete your personal information that we hold. You may also object to or restrict the processing of your information or request that we transfer your data to another service provider. To exercise these rights, please contact us using the information provided below.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these other sites. We encourage you to read the privacy policies of each website you visit.

Kolkata Veterinary Diagnostic Laboratory does not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently received personal information from a child under the age of 13, we will delete such information from our records.

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically to stay informed about how we are protecting your information.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: