Kolkata Veterinary Diagnostic Laboratory provides pet care services, including veterinary services, pet pathology. All services are subject to availability, and we reserve the right to refuse service to anyone for any reason at any time.

• Appointments: All services require an appointment. Appointments can be booked through our website, by phone, or in person.

• Payment: Payment is due at the time services are rendered unless other arrangements have been made in advance. We accept various forms of payment, including credit/debit cards and cash.

• Cancellations: Cancellations must be made at least 24 hours in advance. Late cancellations or no-shows may be subject to a fee.

• Vaccinations: All pets must be up-to-date on vaccinations as required by Kolkata Veterinary Diagnostic Laboratory. Proof of vaccination is required before any service is provided.

• Behavior: For the safety of all pets and staff, pets displaying aggressive behavior may be refused service. Owners are responsible for any injuries or damages caused by their pets.

• Health Conditions: You must disclose any known medical conditions, allergies, or behavioral issues your pet may have when booking a service.

• Sample Collection: The collection of samples will be done professionally and safely. However, some tests may carry a small risk of discomfort or minor injury to the pet.

• Test Results: Pathology test results are provided based on the samples collected and the information given. While we strive for accuracy, we are not responsible for any misdiagnosis or errors resulting from incorrect or incomplete information.

• General: Kolkata Veterinary Diagnostic Laboratory will not be liable for any indirect, incidental, or consequential damages arising from the use of our services or the loss of, or damage to, any property, including pets.

• Pet Injury or Loss: While we take all necessary precautions to ensure the safety and well-being of all pets in our care, we are not responsible for any injury, illness, or loss of life resulting from a pet's stay or service at our facility.

Your privacy is important to us. Please review our Privacy Policy for information on how we collect, use, and protect your personal information.

Kolkata Veterinary Diagnostic Laboratory reserves the right to modify or discontinue any service at any time without notice. We also reserve the right to change these Terms and Conditions at any time. Continued use of our services following any changes constitutes acceptance of those changes.

These Terms and Conditions are governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any legal action or proceeding relating to your access to or use of our services must be instituted in a state or federal court in Indian judiciary.

For any questions or concerns regarding these Terms and Conditions, please contact us